Terms of Service

1. Agreement to Terms

By accessing or using DjangoCommand ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.

These Terms constitute a legally binding agreement between you and:

2. Description of Service

DjangoCommand is a hosted service that enables you to:

• Run Django management commands remotely via a web dashboard
• Schedule recurring command executions
• View execution history and command output logs
• Receive notifications about command execution status

The Service requires installation of the DjangoCommand client runner in your Django project, which communicates with our hosted servers.

The Service is available worldwide, subject to our payment partner's supported countries for payment processing. Some features or payment methods may vary by region.

3. Account Registration

To use the Service, you must:

• Create an account with accurate and complete information
• Be at least 18 years old or the age of majority in your jurisdiction
• Not have been previously suspended or removed from the Service

You are responsible for maintaining the confidentiality of your account credentials and API keys. You are liable for all activities under your account.

4. Subscriptions and Payments

4.1 Billing

Paid subscriptions are billed in advance on a monthly or yearly basis. All payments are processed by our payment partner, who acts as our Merchant of Record and is responsible for all payment processing, invoicing, and tax collection.

Invoices and receipts are issued by our payment partner on our behalf. For invoice inquiries, contact support@djangocommand.com.

By subscribing, you also agree to our payment partner's checkout buyer terms.

4.2 Free Trial and Automatic Renewal

All paid plans include a 14-day free trial. At the end of the trial, your subscription will automatically convert to a paid subscription and your payment method will be charged at the then-current rate unless you cancel before the trial ends.

Automatic Renewal: Your subscription will automatically renew at the end of each billing period (monthly or yearly) at the then-current rate until you cancel. You may cancel at any time through your account dashboard or by contacting support. See our Refund Policy for full details.

4.3 Price Changes

We may change subscription prices with 30 days' notice. Price changes will apply at your next billing cycle after the notice period.

4.4 Refunds

Please see our Refund Policy for details on cancellations and refunds.

5. Acceptable Use

You agree NOT to use the Service to:

• Run commands that violate any laws or regulations
• Process, store, or transmit malware or malicious code
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the Service or servers
• Use the Service for cryptocurrency mining
• Exceed your plan's execution limits through automated means
• Reverse engineer, decompile, or disassemble the Service
• Resell or redistribute the Service without authorization

We reserve the right to suspend or terminate accounts that violate these terms.

6. Your Data and Responsibilities

6.1 Your Content

You retain ownership of all data you submit to the Service, including command configurations and execution outputs ("Your Content").

6.2 License to Us

You grant us a limited license to store, process, and display Your Content solely to provide the Service. This license ends when you delete Your Content or close your account.

6.3 Command Output Responsibility

You are solely responsible for the content of your command outputs. This includes:

• Ensuring commands do not output sensitive data (passwords, API keys, personal data)
• Compliance with data protection laws (GDPR, etc.) for any personal data in outputs
• Obtaining necessary consents for processing data through our Service

6.4 Data Retention

Command output logs are retained according to your plan tier (7-365 days). After this period, logs are automatically deleted. You may request early deletion at any time.

6.5 Data Location

Your data is stored in the European Union, specifically in Amazon Web Services' Frankfurt (eu-central-1) data center in Germany. See our Privacy Policy for details on data handling and international transfers.

6.6 Backups

We maintain backups for disaster recovery. However, you should maintain your own backups of any critical data.

7. Security

7.1 API Keys

API keys provide full access to your project. You must:

• Keep API keys confidential
• Not share keys publicly (e.g., in public repositories)
• Rotate keys immediately if compromised
• Use environment variables or secure vaults to store keys

7.2 Command Approval

The Service allows you to configure an approval gate for commands. We recommend enabling this feature for production environments.

7.3 No Arbitrary Code Execution

The DjangoCommand runner only executes Django management commands registered in your project. It does not provide shell access or execute arbitrary code.

8. Service Level

8.1 Availability

We strive to maintain high availability but do not guarantee 100% uptime. Scheduled maintenance will be announced in advance when possible.

8.2 Support

Support is provided via email. Response times vary by plan:

• Indie/Team: Best effort
• Business: Priority support
• Enterprise: Dedicated support with SLA

9. Intellectual Property

9.1 Our Property

The Service, including its design, features, and documentation, is owned by Točka obrt and protected by intellectual property laws. You may not copy, modify, or create derivative works from the Service.

9.2 Open Source Client

The DjangoCommand client agent is released under the MIT License. The hosted service remains proprietary.

9.3 Feedback

Any feedback, suggestions, or ideas you provide may be used by us without obligation to you.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• UNINTERRUPTED OR ERROR-FREE OPERATION

We do not warrant that the Service will meet your specific requirements or that defects will be corrected.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• We are not liable for any indirect, incidental, special, consequential, or punitive damages
• We are not liable for loss of profits, data, business opportunities, or goodwill
• Our total liability is limited to the amount you paid us in the 12 months preceding the claim

These limitations apply regardless of the theory of liability (contract, tort, etc.).

12. Indemnification

You agree to indemnify and hold harmless Točka obrt, its owner, and any affiliates from any claims, damages, or expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Content of your command outputs

13. Termination

13.1 By You

You may cancel your subscription and close your account at any time through the dashboard or by contacting support.

13.2 By Us

We may suspend or terminate your account if you:

• Violate these Terms
• Fail to pay subscription fees
• Engage in fraudulent or illegal activity

13.3 Effect of Termination

Upon termination:

• Your access to the Service ends immediately
• Your data will be deleted according to our data retention policy
• You may request a data export before account closure

14. Changes to Terms

We may modify these Terms at any time. Material changes will be notified via email or dashboard notification at least 30 days before taking effect. Continued use of the Service after changes constitutes acceptance of the new Terms.

15. Governing Law and Disputes

These Terms are governed by the laws of the Republic of Croatia. Any disputes will be resolved in the courts of Zagreb, Croatia.

For EU consumers: You retain any mandatory consumer protection rights under the laws of your country of residence. You may also use the European Commission's Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr. Our email for ODR purposes is support@djangocommand.com.

16. Miscellaneous

• Entire Agreement: These Terms constitute the entire agreement between you and us regarding the Service.
• Severability: If any provision is found unenforceable, the remaining provisions continue in effect.
• Waiver: Failure to enforce any right does not waive that right.
• Assignment: You may not assign these Terms. We may assign them in connection with a merger or acquisition.

17. Contact

For questions about these Terms: